Frequently Asked Questions
About the Collection
When will the collection be available for purchase?
After you submit our initial interest form available on product pages we will reach out to you.
What inspired this collection?
Please click here to visit our about page.
What price range can I expect?
$X - $Y
Made-to-Measure Service
What is your made-to-measure process?
We offer free shipping on all US orders, and a flat rate of $10 for all international orders.
How long does a made-to-measure garment take?
We accept returns within 30 days of the purchase date.
What's the difference between made-to-measure and the collection?
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Do you offer virtual consultations?
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What's included in the initial consultation?
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Materials & Craftsmanship
Where are your garments made?
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What fabrics do you use?
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How do you ensure quality?
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Practical Information
Where are you located?
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How do I schedule a consultation?
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Do you ship internationally? (for future collection)
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What is your alteration policy?
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Stay Connected
How can I be notified when the collection launches?
<email or link to sign up for alerts>
Do you offer private showings?
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Still have questions? We're happy to help! Please email us at info@graysonkelly.com and we will get back to you within 24 hours.